Refund Policy

Lead Froger offers three paid plans, each a one-time payment for 30 days of access: Starter (₹599), Pro (₹1,299), and Power (₹2,200). Plans do not renew automatically. All payment happens inside the web app at app.leadfroger.com through the Cashfree payment gateway, not on this website. This website does not collect or store card or bank details and has no checkout for requesting a refund. Contact support about a payment using the email below.

The seven-day trial needs no card or bank details and allows 15 qualified leads per day, up to 105 in total. Because there is no trial payment, there is nothing to refund during the trial. We encourage you to use the trial to evaluate the workflow in your browser before choosing a paid plan.

Refund requests for a paid-plan payment will be considered when received within seven days of that payment and a verifiable technical issue prevented you from using the product. Each request is reviewed case by case; submitting a request is not automatic approval. Explain the issue and provide enough information for support to verify it and understand whether it prevented use.

A support review may include troubleshooting and checking the relevant account, payment, and usage information. If the technical issue cannot be verified, did not prevent use, or the request is outside the seven-day window, a refund may be declined, subject to your rights under applicable law.

Refunds are not provided for leads already consumed or exported. A change of mind, a lack of sales or replies, or dissatisfaction with prospecting outcomes is not a qualifying technical issue. Lead information is a research aid and is not guaranteed to be 100% accurate, exhaustive, or to produce business results.

Promotion codes, including LAUNCH100 and referral or coupon discounts, are goodwill offers that may change or end at any time. A promotion ending is not itself a refund reason. If a refund is approved, it is limited to the amount actually paid for the payment under review, taking any applied discount into account.

Email leadfroger@gmail.com within seven days of the payment, with the subject “Refund request.” Include the following information so support can review the request:

• Your name and the email address or phone number associated with your account.
• The plan purchased, the order or transaction reference, payment date, and amount paid, if available.
• A clear description of the technical issue, when it occurred, and how it prevented use.
• Relevant error messages or screenshots, the browser you used, and any troubleshooting already attempted. Remove sensitive or unrelated information before sending.
• Whether any leads were consumed or exported during the paid period.

We aim to provide an initial response within three business days. This is a response target, not a guarantee or a promise that the review will be completed within that time. Verification and troubleshooting may require further information. Support will communicate the review outcome and, if approved, the next steps for the refund.

The time for an approved refund to reach you depends on the original payment method and its processing times; no fixed completion time is promised. Because plans do not renew automatically, there is no subscription to cancel; your access simply ends when the 30-day period ends unless you renew from the Plan page in the app.

This policy does not limit any refund or consumer rights that cannot be excluded under applicable law. The laws of India govern this policy, subject to mandatory rights that apply to you. Lead Froger may update this policy, with the revised text and date shown here; updates do not remove rights that already apply to a payment or are protected by law.